Utility Times is a consumer Engagement Platform having potential to position itself in the changing way of utilities approach to the customer interaction. Our team has harnessed the capabilities of application with focused the vision to strengthen the relationship with the customer as well as increase the operational efficiency and productivity of utilities.
According to a survey by Gartner, “Customers are transitioning to communicating and buying through digital channels.” By Seeing the Importance of customer engagement we thought to take efforts into providing a long-term customer engagement by building and developing trust in them through this application.
Utility Times not only empowers your customers but also ensure better productivity and efficiency expanding & development path for Utilities. Digitally enabled solution loaded with bundle of features visualize the need of consumer and utilities thus helping both to overcome with their challenges.
Single Integrated solution fully Configured with multiple option like outage management, outage details, payment of bills, report incidents and receive offers & tips which will help consumer as well as utilities to work Intelligently and digitally.