
Utility Times is a customer engagement web and mobile platform that will help to bridge a gap between utility industry and consumers, will act as a Proactive channel of communication.
Digitally Enabled solution will keep customers connected with their utility Industry and will focus at delivery effective customer engagement, while enhancing operational efficiency and reduce cost of customer service operation.
Application is loaded with bundle of features like outage details, reporting outages, payment of bills, report incidents and receive offers & tips which will help consumer as well as industry to work Intelligently and digitally.
Manage planned as well as unplanned outages with notification and reporting.
Notifications alerting bill due date, payment confirmation, Tips etc.
Register Query, Request & Complaints at a fingertip.
Stay connected with your utility Industry.
Users can click on a cluster within the map to zoom to an area and see a more
View bill details & pay your monthly with Ease
Save your money using coupons & get exciting offers.
A graphical representation of your monthly consumption
Get quick response to outages & Report your outages and grievances with Ease.
Get Notification/Alert and stay connected with your industry
Monitoring your consumption could save 7% to 35% Cost!!
It provides anytime anywhere bill payment by consumers.
Pushing outage information like area and time of outage to the citizens proactively.
Visualize your outages on the map
Integrated social media into existing utility systems to support outage management.
You can create a planned outages & send notification to your customer accordingly.