Utility Times is a customer engagement web and mobile platform that will help to bridge a gap between utility industry and consumers, will act as a Proactive channel of communication.
Digitally Enabled solution will keep customers connected with their utility Industry and will focus at delivery effective customer engagement, while enhancing operational efficiency and reduce cost of customer service operation.
Application is loaded with bundle of features like outage details, reporting outages, payment of bills, report incidents and receive offers & tips which will help consumer as well as industry to work Intelligently and digitally.
Get quick response to outages & Report your outages and grievances with Ease.
Get Notification/Alert and stay connected with your industry
Monitoring your consumption could save 7% to 35% Cost!!
It provides anytime anywhere bill payment by consumers.
Pushing outage information like area and time of outage to the citizens proactively.
Visualize your outages on the map
Integrated social media into existing utility systems to support outage management.
You can create a planned outages & send notification to your customer accordingly.